Last updated October 26, 2025

Overview

These Terms of Use (the “Terms”)  contain the complete terms and conditions that apply to your use of the internet-based applications, software, services and websites (the “Services”) offered by Twixte (“Twixte”, “we” and “us”). If you wish to use the Services please read these terms of  use carefully. By accessing the Service, or by clicking “I accept” or otherwise indicating your acceptance when creating an account or purchasing a subscription, you agree to become bound by these Terms. If you do not agree to these Terms, then you may not access or use the Service.

Applicability

These Terms apply to all Twixte users.

Registration

For you to complete the sign-up process in our site, you must provide your full legal name, a valid email address, and any other information needed in order to complete the signup process. You must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature. Any information provided by you or gathered by the Service or third-parties during any visit to the site shall be subject to the terms of Twixte's Privacy Policy. We may collect certain user information (including personal information and/or sensitive personal information) in the following ways.

Limitations

You may not use the Service if you are under the age of 16.

You may not subscribe to the Service unless you are a resident of the United States.

Right to use

License

We grant you the right to access and use Twixte:

  • You may purchase access to one or more phone numbers and then configure how text messages sent to that number are forwarded.

Restrictions

You agree that you will (i) not attempt to infiltrate, hack, reverse engineer, decompile, or disassemble the Service; (ii) not represent that it possesses any proprietary interest in the Service; (iii) not directly or indirectly, take any action to contest Twixte’s intellectual property rights or infringe them in any way; and (iv) except as specifically permitted hereunder, not use the name, trademarks, trade-names, and logos of Twixte and (v) not make the Service available for re-sale, in a service bureau arrangement or via distribution by any means not explicitly allowed under these Terms:

  • Not rent, lease, sub-license, loan, provide, or otherwise make available, your right to use or access the Service to any person;
  • Not copy the Service or any part of it;
  • Not translate, merge, adapt, vary, alter or modify, the whole or any part of Twixte or any content on it, nor permit Twixte or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use Twixte as permitted in these Terms of Use;
  • Not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of Twixte or any content on it nor attempt to do any such things, except to the extent permitted by law.


Acceptable Use

You must not:

  • Use our site, including its services and or tools if you are not able to form legally binding contracts, or are temporarily or indefinitely suspended from using our site, services, or tools
  • Use Twixte in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into Twixte or any of its operating system;
  • Infringe our intellectual property rights or those of any third-party in relation to your use of Twixte;
  • Use Twixte in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
  • Collect or harvest any information or data from any aspect of Twixte or our systems or attempt to decipher any transmissions to or from the servers running Twixte;
  • Access, search or create accounts for Twixte by any means other than our publicly supported interfaces (e.g. “scraping” or creating accounts in bulk); and

Intellectual Property Rights

Twixte shall retain all intellectual property rights in the Service, including any and all derivatives, changes and improvements, and you agree that you obtain no intellectual property rights or licenses except those expressly granted in these Terms. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Service or proprietary information related thereto.

Limitation of Liability

You understand and agree that we will not be liable to you or any third party for any loss of profits, use, goodwill, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from:

  • the use, disclosure, or display of your User Content;
  • your use or inability to use the Service;
  • any modification, price change, suspension or discontinuance of the Service;
  • the Service generally or the software or systems that make the Service available;
  • unauthorized access to or alterations of your transmissions or data;
  • statements or conduct of any third party on the Service;
  • any other user interactions that you input or receive through your use of the Service; or
  • any other matter relating to the Service.

Our liability is limited whether or not we have been informed of the possibility of such damages, and even if a remedy set forth in these Terms is found to have failed of its essential purpose. We will have no liability for any failure or delay due to matters beyond our reasonable control.

OUR MAXIMUM AGGREGATE LIABILITY UNDER, ARISING OUT OF OR RELATING TO THESE TERMS AND THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID OR PAYABLE BY YOU TO COMPANY DURING THE TWELVE MONTHS PRECEDING THE DATE THE LIABILITY FIRST ARISES

Term

You will no longer be subject to these Terms of Use:

  • When you cancel your Twixte user account with us, or where we terminate your access to your Twixte user account.
  1. We can terminate these Terms of Use and/or your right to access or use Twixte’s products at any time, without notice, including where we reasonably consider that:
  • Your use of Twixte violates these Terms of Use or applicable law;
  • You fraudulently use or misuse the Twixte Service; or
  • We are unable to continue providing Twixte to you due to technical or legitimate business reasons.
  1. If we end your rights to use Twixte:
  • You must stop all activities authorized by these Terms of Use, including your use of the Twixte Service.
  • We may take all steps necessary to prevent you from accessing or using the Twixte Service, including suspending your Twixte user account.

Privacy

1. Security limitations

Be aware that internet transmissions are never completely private or secure and that any message or information you send on or using Twixte may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

2. Collection of Technical Data

By using Twixte, you agree that we can collect and use technical information about the devices you use Twixte on, and related software, hardware and peripherals to improve Twixte’s product and services.

3. Non-Assignment of Rights

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in the termination of your Twixte user account, without liability to us. However, we may assign these Terms to any person at any time without notice.

Miscellaneous Terms

1. Contacting Twixte

If you are having any issues using Twixte or wish to contact us for any other reason, please email our customer service team at help@twixte.com If we have to contact you we will do so by email or a notification on through the Service, using the contact details you have provided to us.

2. Changes to these Terms

These Terms are subject to occasional revision. We will notify you of any changes to these Terms by posting the new Terms on the Service and updating the “Last Updated” date below. We will also notify you of material changes by sending an email to the email address you have provided to us. Any changes to these Terms will be effective thirty calendar days following notification of such change. Continued use of the Service following such changes will indicate Customer’s acknowledgement of such changes and agreement to be bound by the updated version of these Terms.

3. Assignment

Neither party may transfer or assign its rights or obligations under these Terms to any third party without the prior written approval of the other party, except for an assignment to an affiliated company or to a successor in connection with a merger, acquisition, reorganization or sale of substantially all of its assets or voting securities. Any purported assignment contrary to this section shall be void. Subject to the foregoing, these Terms will be binding upon, and inure to the benefit of the parties and their respective successors and assigns.

4. Waiver

Failure of Twixte to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

5. Severability of Terms.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.

6. Enforcement

Even if we delay in enforcing these Terms, we can still enforce it later. If we delay in taking steps against you with respect to your breach of these Terms of Use, that will not prevent us taking steps against you at a later date.

7. Entire Agreement

These Terms describe the entire Agreement between you and Twixte, and supersede all prior or contemporaneous agreements, representations, warranties and understandings with respect to Twixte and the Services.

8. Choice of Law, Jurisdiction & Forum

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles, and any dispute arising from these Terms shall be brought exclusively before the state and federal courts in San Francisco, California, and each party irrevocably submits to the jurisdiction of such courts.